KUALA LUMPUR: United Kingdom-based PageGroup today opened its first shared service centre (SSC) in Kuala Lumpur, marking its entry into Malaysia’s SSC space and underscoring a long-term strategic investment in the country’s talent landscape.
The new centre will provide essential business services including finance, information technology, marketing, and human resources functions, to support the recruitment company presence across Asia Pacific.
Operating in tandem with the existing SSCs in Barcelona and Buenos Aires, the Kuala Lumpur centre will offer a ‘follow-the-sun’ service model, enabling the company’s global teams to deliver seamless talent solutions to clients and candidates around the world.
As part of the first phase, over 100 roles or 75 per cent of the global business services function supporting Asia Pacific, are located in Kuala Lumpur.
These roles span senior, specialist, and leadership levels and are pivotal in driving operational excellence for Asia, which accounts for 16 per cent of the group’s gross profit.
Key leadership appointments include the Asia Pacific SSC director, Asia Pacific head of marketing, head of order to cash, senior manager HR business partner and Asia Pacific global technology service team lead.
These roles are instrumental in advancing PageGroup’s digital transformation, AI adoption, financial performance and operational agility across the region.
By anchoring these functions in Malaysia, PageGroup is strengthening its regional capabilities while creating high-impact career opportunities for local talent.
The Kuala Lumpur SSC is also positioned for future growth, with plans to expand regional functions and leadership roles in line with the evolving needs of the regional business.
PageGroup global chief executive officer Nicholas Kirk said in a statement that the centre is a key part of the company’s global strategy to enhance operational efficiency and scalability.
“Malaysia offers the infrastructure, business environment and future-focused mindset we need and we look forward to growing with the region in the years to come,” he said.
© New Straits Times Press (M) Bhd
