PETALING JAYA: The KL International Airport has apologised to passengers who were affected by a disruption to Aerotrain services earlier on Monday (Aug 4).
It said the disruption occurred due to a technical issue.
“At 10.30am, a door malfunction resulted in a temporary pause in operations for 15mins.
“Shuttle buses were deployed during this time to maintain connectivity.
“Service resumed at 11.01am and operations are back to normal,” it said in a post uploaded to its X account.
This comes after an X user uploaded a post on the service disruption earlier Monday morning.
“The Aerotrain broke down again? Millions spent for repairs but it can’t handle the capacity of passengers. What is this?” said the user, who also tagged Prime Minister Datuk Seri Anwar Ibrahim, Transport Minister Loke Siew Fook and Malaysia Airports Holdings Bhd (MAHB) in the post.
The Aerotrain had experienced another breakdown on July 13.
The incident that evening forced stranded passengers to walk a short stretch of the guideway to reach Terminal 1’s satellite building, with MAHB apologising for the incident.
On July 4, the aerotrain service was halted for an hour around 11am when heavy rain caused water ponding at the underpass.
In a statement that day, Transport Minister Loke said the cause was a failure of a pump (not part of the aerotrain replacement programme) that was supposed to drain the water, and that the incident was in no way “a breakdown” of the train.
