Malaysia Oversight

John Crane Unveils Service Framework To Reduce Downtime, Boost Reliability 

By Bernama in November 14, 2025 – Reading time 2 minute
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KUALA LUMPUR, Nov 14 (Bernama) — John Crane, a global leader in rotating equipment solutions and a business unit of Smiths Group plc, has introduced John Crane Performance Plus, a modular service framework designed to optimise equipment performance and deliver measurable operational improvements.

The framework is being launched as industrial manufacturers continue to grapple with the high cost of unplanned downtime, estimated by Deloitte at US$50 billion annually, with equipment failures contributing more than 40 per cent of those losses. (US$1=RM4.12)

The company in a statement said Performance Plus is aimed at helping industries improve asset reliability, reduce emissions and meet increasingly stringent regulatory and sustainability requirements.

The framework is supported by the company’s global network of engineering specialists operating across more than 200 facilities in 50 countries. It combines local expertise with global capabilities to deliver customised service solutions based on each customer’s operational needs.

At the centre of the offering are data-driven monitoring tools, technical consultancy and hands-on training, all designed to improve uptime, reliability and long-term resilience.

John Crane’s Seal Reliability Management contracts form the foundation of the model, providing long-term service agreements that support continuous reliability gains and predictable maintenance costs through proactive monitoring and technical support.

The company highlighted its advanced diagnostics tools, including John Crane Sense Turbo, which has accumulated over one million hours of active remote monitoring in real-world operations, demonstrating the value of predictive maintenance in turbomachinery.

Beyond digital capabilities, John Crane’s technical teams provide data-supported guidance to help customers make informed decisions on equipment maintenance, operational efficiency and sustainability improvements.

Its training and upskilling component is designed to strengthen customer teams’ ability to maintain operational performance, safety standards and energy efficiency over the long term.

The integrated approach reflects the industry’s shift toward smarter, safer and more sustainable operations, underpinned by technology, insight and engineering expertise.

— BERNAMA


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