Fomca backs multi-option RON95 subsidy system to ease consumer concerns

KUALA LUMPUR: The Federation of Malaysian Consumers Associations (Fomca) welcomes the government’s assurance that multiple mechanisms will be available for payment of subsidised RON95 petrol, calling it a move that balances foresight and consumer needs.

Its secretary-general Dr Saravanan Thambirajah said the announcement by the Domestic Trade and Cost of Living Ministry is a timely move that demonstrates foresight and will reduce public worry.

He said offering consumers a choice of multiple options would ensure a backup if one system fails and help prevent long queues, disputes or outright denial of subsidy to eligible consumers.

“The most consumer-friendly approach is one that prioritises convenience, security and reliability,” he told the ‘New Straits Times’ today.

Saravanan added that the ministry’s proactive step would reassure the public that the government is listening to consumer concerns if it is done comprehensively.

“As long as these mechanisms are implemented with strong data protection, strict enforcement against misuse, and clear standard operating procedures (SOPs) at petrol stations, consumers can have confidence that the subsidy will be delivered fairly, efficiently, and without compromising their rights or security,” he said.

Highlighting the risks of over-reliance on MyKad, Saravanan said using it openly and repeatedly at petrol stations exposes it to risks of loss, theft, and physical damage.

“The inconvenience of replacing a lost or damaged MyKad is substantial, but even more concerning is the risk of identity fraud or misuse if the card falls into the wrong hands,” he added.

Saravanan also highlighted public anxiety about how securely personal data would be handled since many petrol kiosks are operated by foreign workers.

He warned that concerns about MyKad use are very real and serious, pointing to technical weaknesses already seen after the RM100 Sumbangan Asas Rahmah (Sara) cash incentive implementation.

“Petrol stations are high-traffic, high-pressure environments. Long queues or repeated verification failures will very quickly erode public trust in the targeted subsidy programme,” he added.

Earlier today, Domestic Trade and Cost of Living Minister Datuk Armizan Mohd Ali said the RON95 targeted subsidy scheme will use multiple payment mechanisms and will not depend solely on the physical MyKad.

He said the public need not worry about facing difficulties when buying subsidised petrol as they can access the subsidy more easily and quickly through the apps provided by oil companies, such as Petronas’ Setel and Shell’s Shell App.

© New Straits Times Press (M) Bhd

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