KUALA LUMPUR: Home-grown burger chain myBurgerLab has terminated the services of its chief operating officer Andrew Chong over a post he made on social media.
In a statement on Friday (Aug 22) the company said Chong’s post caused “rightful anger, disappointment, and pain” among its Muslim customers and friends, stressing that it did not reflect the brand’s principles of respect, unity and inclusivity.
“Chong’s post contradicts our values and we take responsibility for this oversight. We condemn any discrimination or disrespect toward religion and stand in solidarity with our Muslim community.
“To those affected, we offer our sincerest apologies,” the company said.
The management confirmed that Chong’s employment was terminated with immediate effect on Aug 22, 2025.
As part of corrective measures, myBurgerLab announced it would review internal policies and introduce mandatory cultural sensitivity training in collaboration with experts such as the Islamic Development Department (Jakim). The training is to be completed within 30 days and refreshed annually.
“We are profoundly sorry and humbly seek your forgiveness as we rebuild your trust,” the statement added.
Previously, Chong posted on X his criticism of a law in Terengganu that penalises Muslim men who skip Friday prayers without valid reason.
His remarks were condemned as Islamophobic and disrespectful to Islamic practices.
Chong later issued a public apology, admitting his words were thoughtless and had caused hurt.