KUALA LUMPUR, Nov 2 — The Land Public Transport Agency (APAD) today confirmed it has ordered luxury coach service Aeroline to suspend operations from November 6 to December 5.
As previously reported, the suspension was due to Aeroline’s non-compliance with regulatory directives to operate from an approved terminal.
In a statement, APAD said the company had been issued three show-cause letters for the same offence between March 13 and October 10, to which Aeroline admitted wrongdoing in its official responses.
“APAD’s investigation found that the company had misused its express bus licence by picking up and dropping off passengers at unauthorised locations.
“The company’s buses were also found operating outside the terminal without APAD’s approval on February 3, May 21, and October 10,” it said.
The suspension was carried out under Section 27 of the Land Public Transport Act for breaching licence conditions, namely Clauses 16 and 19 of the General Terms of Service Level Requirements for express bus services.
Clause 16 requires licensed operators to park their buses only at sites approved by local authorities or APAD; while Clause 19 bars drivers from picking up or dropping off passengers in unsafe, prohibited or unapproved locations.
APAD said the company had been repeatedly warned to relocate its operations to an approved terminal before the show-cause letters were issued, but it refused to comply.
It said the suspension was intended to ensure passenger safety, reduce traffic congestion and support local authorities in fostering a more organised, safe and efficient urban environment.
“Accordingly, Zulco Sdn Bhd (Aeroline) is prohibited from operating any services under the suspended Operator Licence during the suspension period,” it added.
Prior to the latest action, APAD said the company had faced several suspensions, including a 37-day suspension for express buses VBR8808 and VH8805 from April 3 to May 9, and a 30-day suspension for VH8802 from July 24 to August 22.
