
A communication system that was initiated in the wake of a tragedy in Selangor will soon be available across the country.
The Mobile Integrated Radio and Internet Communication System, better known as PRIME, was launched by communications minister Fahmi Fadzil in Tawau, Sabah on Sept 7, 2025.
It will also be available in Sarawak from next month, once work on all components has been completed.
The Dec 16, 2022 tragedy in Batang Kali, Selangor that took 31 lives served as the spark that led to the introduction of the PRIME system.
On that day, a landslide buried a campsite where a group of people were spending their holiday.
A search and rescue operation was launched in the forested and hilly area immediately, but limited internet coverage hampered communication for the rescue team and the media.
In an immediate response Fahmi stressed the need to start work on a system that would ensure better communication in disaster areas.
That eventually led to the launch of the PRIME system by the minister on June 16, 2025.
The PRIME system, spearheaded by the Malaysian Communications and Multimedia Commission (MCMC), is a strategic initiative to provide modern communications facilities in areas hit by disasters, as well as in times of emergencies.
For instance, it provides the National Disaster Management Agency (Nadma) and other relevant parties better communication coverage in their search and rescue operations in times of disasters.
Apart from that, it improves internet coverage in rural areas that are without adequate communications infrastructure.
Combining the latest technology
In its prepared list of frequently asked questions, MCMC said the PRIME system uses modern technology such as satellite communication, portable cellular networks, two-way radios, Wi-Fi hotspots and drone support to expand coverage in critical areas.
“PRIME was introduced to ensure communications continuity in critical situations,” MCMC said.
“It enables quicker coordination among rescue agencies, enforcement teams and local authorities, thereby boosting the effectiveness of rescue missions and the dissemination of information to the community,” the commission added.
Through a combination of various technologies, PRIME becomes a supporting communications system that is flexible as well as portable and integrated.
More than just emergencies
PRIME’s capabilities are not limited to enhancing communication in times of disasters. It also supports outreach and digital literacy programmes in rural areas, improving local economies by empowering the community in the use of online platforms.
“This initiative also supports National Information Dissemination Centres and strengthens communications during large-scale events that require additional systems,” MCMC added.