SHOPPING online should be a safe and secure experience.
Recently, unsettling reports have surfaced of scammers impersonating a well-known shopping platform by creating fake group chats.
These fraudsters are allegedly using deceptive promotional links to lure unsuspecting users.
Could it be true that these scams are tricking people into revealing personal information?
Verdict:
TRUE
Chinese online shopping platfor, Taobao Malaysia, issued a warning on their X account on July 18 that scammers have been impersonating them online.
“Recently, we’ve discovered scammers impersonating ‘Taobao’ by creating group chats and sending fake promotional links to commit fraud,” the statement revealed.
They emphasised that Taobao Malaysia’s official team does not initiate unsolicited group chats.
Taobao Malaysia advised users to exercise caution and not to click on suspicious links or join unknown groups.
“Please do not disclose sensitive information such as verification codes,” they urged.
This scam aims to exploit personal information and financial details, undermining the safety of the shopping environment.
“If you encounter any suspicious activity, please report it to Taobao’s official customer service immediately,” the statement read.
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[Important Notice | Scam Alert]
Recently, we’ve discovered scammers impersonating “Taobao” by creating group chats and sending fake promotional links to commit fraud.
Please note that Taobao Malaysia’s official team has never initiated any group chats.
Please do not… pic.twitter.com/Fbqf9ghT7M
— Taobao Malaysia (@Taobao_MY) July 18, 2025
