KUALA LUMPUR: Any misuse of tourism licences, including dive permits, tour guide credentials, and travel agency approvals, will result in firm action, says Tourism, Arts and Culture Minister Datuk Seri Tiong King Sing.
In a post on his Facebook yesterday, Tiong said the warning followed a viral video showing a clash between a diving instructor and a foreign tourist in Semporna, Sabah, which sparked public concern.
Initial findings suggest the incident began during a dive trip when an air tank was placed improperly on the boat deck and accidentally dropped, injuring the instructor’s foot. A dispute ensued and escalated into a physical confrontation.
“The case is now under formal investigation, and the instructor has been arrested. Relevant enforcement agencies will work closely to uncover the full story and ensure the process is legal, fair, and transparent.
“While investigations continue, MOTAC will monitor the case and address any non-compliance in tourism activities,” he said.
Tiong called on tourism operators to strictly adhere to safety and operational guidelines to prevent similar incidents, while also stressing the importance of tourists cooperating with guides and instructors to ensure their safety and that of others.
He reminded operators to uphold professionalism and treat guests with respect, ensuring that no violence, insults, or intimidation occurs, except in clear cases of self-defence. He urged all parties to respond calmly and strive to resolve disputes peacefully, even when faced with rude behaviour.
“As Malaysia is known globally as a friendly and welcoming destination, we take pride in our natural beauty and cultural diversity, and we welcome travellers from around the world,” he said.
With Visit Malaysia Year 2026 approaching, Tiong said all parties must play their part in protecting the country’s image, helping every visitor better understand and respect Malaysia’s laws, culture, and norms.
“I call on all tourism players to work together to create a safe, respectful, and professional environment, so that both visitors and hosts can fully enjoy the best of Malaysia,” he said. – BERNAMA
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