Both Maxis and its sub-brand Hotlink are reportedly experiencing network disruptions since the early afternoon today. Based on numerous complaints on X, users claim they currently have no network coverage in various locations across the Klang Valley, as well as other parts of Malaysia.
Data from Downdetector shows outage reports in Kuala Lumpur, Petaling Jaya, Cyberjaya, Shah Alam, Puchong, and Subang Jaya. Outside the Klang Valley, affected areas also reportedly include Johor Bahru, George Town, and Kuching.
As of writing, Maxis has yet to formally acknowledge the issue or disclose its cause. The telco is currently asking affected users to provide detailed information through its social media and customer service channels.
We have reached out to Maxis for further clarification but have not received a response.
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