The national registration department (JPN) is prepared to extend its operation hours and add more service counters if it sees a surge in people seeking to replace MyKads with faulty chips.
The service is being offered for free from today until Oct 7 in light of the Budi Madani RON95 initiative, and is expected to cost the government around RM714,660.
Home minister Saifuddin Nasution Ismail said JPN counters here managed to process 99 applications in 30 minutes as he observed their operations, and that applicants had not been made to wait for too long.
“I told the officers just now, if you need to extend the hours, then extend the hours. It’s a common practice for them anyway,” he said in a press conference at JPN’s headquarters here.
Saifuddin also said there was a sufficient supply of MyKads to accommodate demand throughout this period.
“This measure is to support the implementation of the targeted (RON95 petrol) subsidy policy announced by the government, and as the ministry that oversees JPN, we are determined to ensure that the department is a key ‘enabler’ to support this initiative.”
Yesterday, Saifuddin said JPN had received over 294,715 applications for the replacement of MyKads with damaged chips or cards between January and August this year.
