KUALA LUMPUR: CIMB Bank Bhd and CIMB Islamic Bank Bhd have extended CIMB Flood Relief Assistance Plan to support its customers affected by the floods in Sabah.
Impacted customers will be given a six-month payment relief on loan and financing facilities.
Under the plan, late charges and fees are waived to ensure those impacted are able to access a simplified application process.
For small and medium enterprises (SME) customers that need additional support, a disaster relief facility of up to RM700,000 is also available to help with cash flow needs.
CIMB Foundation chief executive officer (CEO) Ahmad Shahriman Mohd Shariff said the bank is focused on easing the burden of communities affected by the floods.
“Through CIMB Foundation, we have mobilised humanitarian aid by deploying 5,000 ready-to-eat meal packs in collaboration with its disaster-relief partner, Kembara Kitchen.
“These packs, which can last up to two years without refrigeration, are being distributed to frontliners and affected groups, ensuring quick and reliable access to nutritious food during emergencies.” he said.
CIMB will also waive charges for replacements of credit and debit cards, damaged passbooks, bankers’ cheques and statement requests.
The bank is collaborating with its insurance partners to ensure insurance claims are done swiftlt within the impacted areas.
CIMB Malaysia and CIMB Bank CEO Gurdip Singh Sidhu said the bank will ensure its customers receive financial flexibility that they need to recover from the flood.
“Through targeted payment relief, financing facilities, and expedited support, we aim to help our customers recover and regain stability as quickly as possible.”
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